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New Member
clheddier
Posts: 2
Registered: ‎09-13-2013
My Device: Playbook

Problems with Audio after update to Firmware 2.1

Dear Blackberry users

 

Im using a Playbook SN 1344-6061-5356. After update to firmware 2.1.0.1753 the audio function is not working if I am connected with USB speakers.

 

Pairing is okay, but the audio stream comes with no volume.

 

Urgent help would be welcome . Thank you.

 

Clemens Heddier/Germany

Guru III
knottyrope
Posts: 30,785
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Problems with Audio after update to Firmware 2.1

I had no idea USB speakers would work. How did you get them to connect prior to update?

 




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New Member
clheddier
Posts: 2
Registered: ‎09-13-2013
My Device: Playbook

Re: Problems with Audio after update to Firmware 2.1

Sorry I did not use USB speakers I used Bluetooth speakers. Audio via Bluetooth is Not working. The stream is noiseless.
Guru III
knottyrope
Posts: 30,785
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Problems with Audio after update to Firmware 2.1

I dont have my BT gateway with me but will test tonight.

 

Have you tried removing the pairing and pair it again?

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V