Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® PlayBook™

Reply
Contributor
Boxy7
Posts: 28
Registered: ‎03-22-2012
My Carrier: Telstra

RE: Why doesnt RIM allow their Blackberry PlayBooks to have a replaceable batteries??

After my Blackberry PlayBook shut down and wouldnt restart and/or power-up early last week after only one month of use the question has to be asked "why doesnt RIM allow replaceable batteries which can be removed and replaced with another battery by the PlayBook users themselves?". The reason why I ask this is because I dont want to have to take my BlackBerry Playbook into the retailer to get them to send it away to get repaired once every month (which hasnt happened but based on my current experience is a strong likelihood).

 

Also, after the 12 month warranty is up will RIM expect me to fork out the cash to get it fixed again? In all likelihood 'YES'!!

 

It would be alot easier for me to purchase a battery and replace it myself as opposed to sending it away.

 

Anyone else feel the same??

 

Boxy

(A.k.a. Jarrod)

Please use plain text.
Developer
ignites
Posts: 465
Registered: ‎04-11-2012
My Carrier: Rogers

Re: RE: Why doesnt RIM allow their Blackberry PlayBooks to have a replaceable batteries??

you can do this with aftermarket parts at retailers online. Ofcourse beware of what you buy online (could be fake) and also you take the risk of doing it yoruself. There are lots of teardowns at ifixit.com or youtube but ocne again u take a risk of messing up.... if your playbook need a battery replacement every month that seems to be an exception. I use mine daily and I've had it since the first day it was released and I am without any issues.


Developer for easyDial for BlackBerry Bold & inLink for BlackBerry PlayBook
Find me online via twitter, or on the techfruits.com webpage. Please hit the like button below if what I said helped!
Please use plain text.
Contributor
Boxy7
Posts: 28
Registered: ‎03-22-2012
My Carrier: Telstra

Re: RE: Why doesnt RIM allow their Blackberry PlayBooks to have a replaceable batteries??

Okay thanks for that ignites. P.s. I use mine daily also before it shut down on me from 6:30am - 9:00pm daily (approximately) how long have you had your PlayBook for?? Also, I will be checking out the ifixit.com and You Tube vids to see if I can get my head around replacing the battery myself - if need be!! Thanks for the reply : )

Please use plain text.
Trusted Contributor
dc-it
Posts: 155
Registered: ‎12-26-2011
My Carrier: Telus

Re: RE: Why doesnt RIM allow their Blackberry PlayBooks to have a replaceable batteries??

Boxy7-Have you search the forum for solutions as many have start up or power issues and have posted here frequently.

If none of the solutions work you should send it in to be fixed.

 

I have my PB since last Dec and so far the battery is fine example.

I do not shut down my PB but leave it on stand by all the time.

I plug it in to charge each night so I can use it the next day.

 

Once I let it run out of charge and it was a PITA getting the battery to charge up and reboot.

After that I just put it in stand by when not in use.

Occasionally I would do a reboot which is easier.

DC-IT
Please use plain text.
Contributor
Boxy7
Posts: 28
Registered: ‎03-22-2012
My Carrier: Telstra

Re: RE: Why doesnt RIM allow their Blackberry PlayBooks to have a replaceable batteries??

Hi DC-IT,

 

Yes I did research on here about the failure of the PlayBook to power on/start up and tried the jump-start thing (2 minutes power up, and 8 seconds for 10 times each off but to no avail). I gave up after doing this numerous times and instead took it in to get repaired.

 

Also, when I re-charge my BlackBerry PlayBook every night I would fully turn it off and charge it up over night from around 11:00 - 11:30pm until around 6:30am. I now think that as you have had yours going since December of last year without any issues on stand-by mode I think that I may start to do this once I get my PlayBook back (after it is repaired). Hopefully, once I do this it wont shut down on me again. Thanks for the post.

 

Boxy7

Please use plain text.
Contributor
apothecare
Posts: 16
Registered: ‎08-28-2012
My Carrier: n/a

Re: RE: Why doesnt RIM allow their Blackberry PlayBooks to have a replaceable batteries??

Yes, HUGE problem and no solution from RIM other than to RMA these devices every time they lose a charge

 

I'm hoping that the person that designed the charging system doesn't also design airliners or elevators

 

There's a few things that they could have done better, namely

 

-external access to battery (like a laptop) so you could take them out and charge/swap them easily

-charging system that isn't microprocessor dependent

-redundant power cell for boot process (like the battery in a PC that energizes the CMOS)

-removable media storage (microSD etc) so that critical files could be removed from a dead playbook

-USB access to onboard files as a"mass storage device" that again is not processor dependent, so that

 you can read the device memory without booting the tablet (like an iPhone/iPad or even BlackBerry phones)

 

I've got a dead PlayBook that I cannot charge, been a week now of stack charging, forced reboot, rapid charging etc to no avail, only options left to me now are

-open the device and try to charge the batteries manually (dangerous!)

-send it back to RIM for replacement and lose precious data forever

 

not good choices at all, and I'm damned angry about this

 

none of this stuff is ID'd in the product literature, in fact the manual warns you NOT to leave the charger plugged in too long (6+hours), so I've been careful not to leave it on overnight

 

now I've got a shiny coaster for my desk with important data that I will likely never retrieve because of this **bleep**

 

Please use plain text.
Regular Contributor
mikejones2509
Posts: 57
Registered: ‎08-18-2012
My Carrier: none

Re: RE: Why doesnt RIM allow their Blackberry PlayBooks to have a replaceable batteries??

ditto..7 months old and after 3 hrs it's as dead as a doornail,

 

TRIED EVERYTHING!

Please use plain text.
Contributor
Boxy7
Posts: 28
Registered: ‎03-22-2012
My Carrier: Telstra

Re: RE: Why doesnt RIM allow their Blackberry PlayBooks to have a replaceable batteries??

Hi dc-it,

 

I have since got my PlayBook back from the repair shop (which I suspect was a RIM approved repair shop but I am unsure as the place where I got it at - Harvey Normans - sent it away for repairs etc) but yeah ever since I have received it back I have done as you have suggested and had it on stand-by while charging overnight:

 

As you said:

 

"I have my PB since last Dec and so far the battery is fine example.

I do not shut down my PB but leave it on stand by all the time.

I plug it in to charge each night so I can use it the next day."

 

Since doing this I have not had any issue with the PlayBook albeit only being early days etc. Thanks for the advice anyhow dc-it.

 

Kind regards,

 

Boxy7

 

 

Please use plain text.
Contributor
Boxy7
Posts: 28
Registered: ‎03-22-2012
My Carrier: Telstra

Re: RE: Why doesnt RIM allow their Blackberry PlayBooks to have a replaceable batteries??

Also apothecare mikejones250,

 

Since your last two post regarding your dead PlayBooks how have you progressed since then? In other words have yous two got your PlayBooks working since posting??

 

Kind regards,

 

Boxy7

Please use plain text.
Super Contributor
TroyTempest
Posts: 365
Registered: ‎09-22-2012
My Carrier: 3

Re: RE: Why doesnt RIM allow their Blackberry PlayBooks to have a replaceable batteries??


mikejones2509 wrote:

ditto..7 months old and after 3 hrs it's as dead as a doornail,

 

TRIED EVERYTHING!


7 months? - warranty - tried everything but call blackberry support presumably.  is that why every single post from you is negative?  get over it m8

 

Anyone ask why Apple glue their batteries in ipads, ipods,  phones, retina macbooks? No!  they are market leaders and they can do no wrong apparently.

 

When my batt goes (so far so good after 10 months) they are cheap enough to get a new PB.

Of course you charge overnight. Anyone leaving any device on standby for days on end deserves what they get.

 

Please use plain text.