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BlackBerry® PlayBook™

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New Contributor
NmanuL
Posts: 7
Registered: ‎08-07-2011
My Device: Z10
My Carrier: T-Mobile

Screen issues

Hi i have my playbook for a while now a few days ago i open a web page www.uplay.com and when i got out of the page a fading image of the page was in my screen. I restart the playbook and the problem still the same. Every time I do something stay a fading image of the last thing i were doing. 

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Guru I
John_Clark
Posts: 15,626
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Screen issues

Are you running low on memory by chance?
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1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
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New Developer
dbthundercat
Posts: 35
Registered: ‎01-04-2012
My Device: BlackBerry Q10
My Carrier: o2

Re: Screen issues

does the fading imagine go away eventually or is it constantly there?? how long is the fade?
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New Contributor
NmanuL
Posts: 7
Registered: ‎08-07-2011
My Device: Z10
My Carrier: T-Mobile

Re: Screen issues

No, I have 20GB free
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New Contributor
NmanuL
Posts: 7
Registered: ‎08-07-2011
My Device: Z10
My Carrier: T-Mobile

Re: Screen issues

The image depent now it was the keyboad and the box of when I was writing the issue when I turn the playbook on it stays playbook right in the middle of the screen
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Guru I
John_Clark
Posts: 15,626
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Screen issues

Have you rebooted the Playbook?
--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
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New Contributor
NmanuL
Posts: 7
Registered: ‎08-07-2011
My Device: Z10
My Carrier: T-Mobile

Re: Screen issues

Like 4 times already
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Forums Veteran I
Lost_at_Sea
Posts: 1,923
Registered: ‎11-28-2011
My Device: PlayBook 64 GB & Torch 9860
My Carrier: Cogeco

Re: Screen issues

Try this. Do a reboot. Just after the red light flashes, hold down both volume buttons at the same time for 15 seconds and then release and wait for the PlayBook to reboot. Report back with the results.
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New Contributor
NmanuL
Posts: 7
Registered: ‎08-07-2011
My Device: Z10
My Carrier: T-Mobile

Re: Screen issues

Still the same
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Forums Veteran I
Lost_at_Sea
Posts: 1,923
Registered: ‎11-28-2011
My Device: PlayBook 64 GB & Torch 9860
My Carrier: Cogeco

Re: Screen issues

BlackBerry Playbook Help desks:

Germany: 0800 1816530 (Gebührenfrei)
North-America: 1 877 255 2377 (Toll Free)
UK: 0808 100 7466 (Toll Free UK only)
Outside UK: +44 1753 558400
Worldwide: 1 519 888 6181

Contact Rim
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