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Contributor
Posts: 26
Registered: ‎02-01-2011
My Device: Blackberry Bold 9650 / Blackberry Playbook
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Software Update (1.0.3.1868)

I just bought a Blackberry Playbook from BestBuy yesterday. It installed a software update during initial setup - now every hour or so it says new update available and it downloads, installs and restarts but keeps showing version 1.0.3.1868 as a new software upgrade version available. It shows my current OS Version as 1.0.3.1868 but still shows this version as an upgrade that needs to be downloaded. Any ideas?

Posts: 88,815
Likes: 23,682
Solutions: 6,096
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Software Update (1.0.3.1868)

Is it also showing you the size of the expected update, as in 2mb or ~368mb?

 

Can you do this for me... let's reboot the Playbook:

Hold down the power button (top edge) AND simultaneously depress and hold the adjacent UP and DOWN volume keys, all THREE at the same time, for about ten seconds. The Playbook screen will go black and you will see a red light flash and soon, 2-3 minutes it will reboot and start up again.

 

Now go to Options (the upper right 'gear' icon > Software update and touch Check for Updates.

 

Anything now?




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Contributor
Posts: 14
Registered: ‎05-06-2011
My Device: playbook

Re: Software Update (1.0.3.1868)

If you delete a preinstalled app like slacker or nfb it will force it back down to you in the form of an update.
Contributor
Posts: 26
Registered: ‎02-01-2011
My Device: Blackberry Bold 9650 / Blackberry Playbook

Re: Software Update (1.0.3.1868)

It says "Software Update Available, version 1.0.3.1868 Size 4MB)

Contributor
Posts: 26
Registered: ‎02-01-2011
My Device: Blackberry Bold 9650 / Blackberry Playbook

Re: Software Update (1.0.3.1868)

I tried doing the reset using the power button and volume up/down buttons. It restarted and when I first clicked "check for updates" it said I was running the most recent version but later showed update 1.0.3.1868 available as a download again.

Contributor
Posts: 26
Registered: ‎02-01-2011
My Device: Blackberry Bold 9650 / Blackberry Playbook

Re: Software Update (1.0.3.1868)

That is awful, but I believe what the problem is! I keep deleting the books and video/movie app but it shows them again once I do the upgrade.

New Contributor
Posts: 6
Registered: ‎04-26-2011
My Device: Bold 9700, 64GB Playbook

Re: Software Update (1.0.3.1868)

I have the same issue and it is the pre-installed apps that you are unable to remove.  Why give the delete option if you can't really delete?

Posts: 88,815
Likes: 23,682
Solutions: 6,096
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Software Update (1.0.3.1868)

Yes, that is exactly the problem, and that is why I initially asked what size the update you were seeing...

So, leave it be, no need to delete that stuff. The Playbook will attempt to reinstall it.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Contributor
Posts: 26
Registered: ‎02-01-2011
My Device: Blackberry Bold 9650 / Blackberry Playbook

Re: Software Update (1.0.3.1868)

Well, there is a need to delete it if I don't want it there. I'm with Boblobla - why give the option to delete it if you really can't?

Guru III
Posts: 31,132
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Software Update (1.0.3.1868)

Probably an oversight with the update process.

 

For now dont delete the pre installed apps.

 




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