01-02-2013 11:10 AM
I have a blackberry playbook and it asks me to update the software to version 18.104.22.1684 and I click it. Every time it tries to download it always says "the software update was interrupted. Pleas save any work and restart the table to try again". Ive done that many times but it still will never update, how can i fix this?
I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
01-02-2013 11:17 AM
Are you doing it via a PC or by playbook itself?
Do you have Blue Tooth turned off?
Did you try to restart it and then apply update?
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V