12-20-2011 08:35 AM
You need to phone them to get tech support.
Note that, if you're using one of the apps that really does the Keep Awake thing, along with your web browser, it WILL stay on if you do it properly.
The feature's very limited, as noted in the popup you'd see the first time you enable Keep Awake in Battery Guru.
The app that enables Keep Awake must be active, and it must be visible. There are several ways to do this, but the easiest is enable Showcase mode (as you've done) to ensure the app is always considered active, and ensure that the app doing Keep Awake is visible onscreen. You cannot restore the web browser to full-screen mode and have this work properly. Keep some portion of the other app visible, minimized or fullscreen, even if it's just a thin slice along one edge. Hiding that window completely disables its ability to prevent the tablet from entering standby after the timeout.
I've seen a number of people not able to do this properly, until they learned how, but I've never seen someone whose tablet wouldn't do this, when it was done properly.
12-24-2011 06:51 PM
12-24-2011 06:59 PM
12-24-2011 07:55 PM
12-24-2011 10:21 PM
01-19-2012 09:44 AM
01-19-2012 10:44 AM
02-23-2012 03:40 PM
Just installed Version 2 of the OS and no change. I would really like to leverage my playbook at trade shows wit a rolling slide show. But having the screen go blank after 5 minutes means no! This should be a VERY simply tweak, eh?