12-30-2011 07:05 PM
I had the same issue ... not being able to back-up my PlayBook through Blackberry Desktop Manager. I uninstalled the PC Recipe Box app and then was able to back-up everything!
12-30-2011 10:09 PM
12-31-2011 08:53 AM
01-06-2012 05:50 PM
See my note here about how the issue can be seen in more than one app, possibly involving apps with several thousand files. http://supportforums.blackberry.com/t5/BlackBerry-
It may not be sufficient to uninstall Recipe Box if you have some other app like that. The "on-device maps" apps are likely culprits as well, at least if you've let them cache a lot of map tiles.
01-07-2012 12:08 AM
01-07-2012 02:54 PM
Another CrackBerry user has confirmed his non-backup situation changed immediately to success with backing up after he cleared the cache for the offline maps app he had installed: http://forums.crackberry.com/blackberry-playbook-f
So far either Recipe Box or the offline maps can prevent backup. Please post any others you identify and let us know when you've succeeded.