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BlackBerry® PlayBook™

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Contributor
easthunter
Posts: 18
Registered: ‎01-30-2011
My Carrier: BELL

Re: Still unable to Back up Playbook!

I tried the option TSP provided, but it still gives error while backing up the Application Data. The only backup saved is the very first one on April 19th when I got my Playbook.

I hope an update is forthcoming soon.

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Contributor
edokes
Posts: 22
Registered: ‎02-07-2011
My Carrier: Sprint

Re: Still unable to Back up Playbook!

 

 

Easthunter,

 

I'm just wondering if you have downloaded a lot of Apps to your playbook? I am begining to think that maybe one of the Apps are corrupted and that those of us that downloaded it can't save. I have downloaded WAAAYYYY too many to narrow it down.  But maybe you didn't? I only downloaded free apps... did you download lots of free apps yet? If not... maybe we can figure out if one of these apps are the cause.

 

edokes

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Trusted Contributor
rockhammer
Posts: 135
Registered: ‎04-20-2011

Re: Still unable to Back up Playbook!

Hi TSP001, I have exactly same issue. I'm trying to follow your instructions. How do you uninstall the device manager and the rim network device? Thanks.

 

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Contributor
easthunter
Posts: 18
Registered: ‎01-30-2011
My Carrier: BELL

Re: Still unable to Back up Playbook!

O.K.  Here they are:

Weather Eye, Poynt, Rocket Storm, Artpad, PC Recipe Box, Flashlight, Cash Track, iSpeech translator, Becircled, Compass, PlayCreator, Classic Slots, HDTV Calibrator, Tv2Go, PlaySudoku, ScratchPad, Fireworks Finale, Higher or Lower, FunRipple, InCinemaNow, Push Ups Fitness, Nebula, Liquid Surface(this one is actually listed under the name Live water), News 360, Forms-2-Go, Teleprompter, StudioCloud, ING DIRECT, CBC News, Ontario Traffic, Huffington Post

 

Hope you can find a connection.

Thanks

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Contributor
edokes
Posts: 22
Registered: ‎02-07-2011
My Carrier: Sprint

Re: Still unable to Back up Playbook!

Cool,

 

So we shared 5 apps.  They are: Poynt, RocketStorm, Scratchpad, InCenemaNow and  Forms2Go.

I am going to delete these reboot and try to back up again and see what happens. 

 

Thanks

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Contributor
edokes
Posts: 22
Registered: ‎02-07-2011
My Carrier: Sprint

Re: Still unable to Back up Playbook!

Bad News...

 

That still didn't work! I had high hopes for that theory.  I guess the only thing that we can do is hope that RIM fixes this with an update later. 

 

Thanks for helping me give it a shot though.

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Trusted Contributor
chrispycrunch
Posts: 159
Registered: ‎04-27-2011
My Carrier: Rogers

Re: Still unable to Back up Playbook!

I was able to backup the playbook last week, but backup for apps does not work anymore.

 

Last week: Prev OS and fewer apps installed

This week: New OS (1710) and many apps...at least 80...installed

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Chris --- http://www.twitter.com/chrispycrunch
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Regular Contributor
ceroberts75
Posts: 53
Registered: ‎04-27-2011
My Carrier: n/a

Re: Still unable to Back up Playbook!

sounds dumb...but i had the same error.

i noticed that my screen went dark during the backup.

so when i tried again, i just kept touching my screen to be sure that it would not go into standby and it worked.

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Contributor
edokes
Posts: 22
Registered: ‎02-07-2011
My Carrier: Sprint

Re: Still unable to Back up Playbook!

That still didn't work for me.  Thanks though.

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Contributor
SacredRide
Posts: 24
Registered: ‎04-21-2011
My Carrier: Telus

Re: Still unable to Back up Playbook!

edokes, have you heard back from bb support yet?
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