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New Contributor
Sunmao
Posts: 3
Registered: ‎10-20-2012
My Device: RDJ21WW

Tablet stop working after two months

[ Edited ]

Dear Sir/Madam,

 

I am using a tablet Seriel Number: <Personal Content Removed> in Cambodia and did not work over two weeks (Can not turn on) after buying over 2months from Sanfrancisco, USA. I would like to send back your repair center, so could you tell me where should I send from Cambodia? you can contact me<Personal Content Removed>

 

Look forward to your reply soon.

Best regard,

Mao

New Contributor
Sunmao
Posts: 3
Registered: ‎10-20-2012
My Device: RDJ21WW

Re: Tablet stop working after two months

Thanks very much!

Super Contributor
TroyTempest
Posts: 367
Registered: ‎09-22-2012
My Device: Playbook 32

Re: Tablet stop working after two months

[ Edited ]

Did you put Cambodia in the setup screen? If so then if you browse on a working pc url blackberry.com/support and follow the trail you may get either to a number, or a 90 day support registration page with a phone number. 

 

Failing that contact the US store.

 

And please delete your phone number and Playbook PIN number from your personal details.

________
Contributor
mclovin22
Posts: 19
Registered: ‎10-20-2012
My Device: 9900

Re: Tablet stop working after two months

i would take it back to the store

Super Contributor
TroyTempest
Posts: 367
Registered: ‎09-22-2012
My Device: Playbook 32

Re: Tablet stop working after two months

Thats a long walk from Cambodia to San Francisco. 

________
Forums Veteran I
Lost_at_Sea
Posts: 1,923
Registered: ‎11-28-2011
My Device: PlayBook 64 GB & Torch 9860

Re: Tablet stop working after two months

Connect it to your charger and then hold down the power button for 20 seconds or longer. Wait a 5 minutes. If there is no response, repeat the procedure. You may have to do this several times but it should boot up.
JSanders
Posts: 86,601
Likes: 23,200
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Tablet stop working after two months


Sunmao wrote:

 I would like to send back your repair center, so could you tell me where should I send from Cambodia? you can contact me<Personal Content Removed>



Try what has been recommended above.

 

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