04-26-2012 09:19 PM
04-27-2012 08:12 PM
06-07-2012 12:08 PM
I have the exact same problem, now. PB16 with a 4+ GB full backup file. Note that the restore process is VERY SLOW (I'm using USB). Unfortuantely, unlike the smartphones, the PlayBook back-up/restore process does not allow you to work with specific app's/components; so it's an all or nothing scenario (beyond separation of media, apps, and settings). I just tried to restore the settings (tiny and quick), only, then the apps (2.35 GB), only. Both seemed to complete, but then gave the error, and the PlayBook restarted on its own. The app's are not restored.
This bug is extra bad because I had to do a security wipe for the 3rd or 4th time because of another known issue, wherein my Bridge security certificate gets corrupted for the messages app, and a factory reset is the only resolution to having Bridged email, again.
04-28-2013 12:34 AM
Same issue. Went to Crackberry forums. First suggestion. I did it. I have 2 blackberry ID - one for 9930 and one for Z10. I put the wrong ID in when the OS had updated and the backup wouldn't copy over it. So - another security wipe and will put the correct ID in and hope for the best.