02-19-2013 10:33 AM
I cannot get a connection from my playbook to my computer when I click on my pictures get started it just comes up with troubleshoot your connection although on my playbook it does say connected to the computer
02-22-2013 10:12 AM
Hi bill19 and welcome to the BlackBerry Support Community Forums!
Have you installed the latest version of BlackBerry Desktop Software, available at www.blackberry.com/desktop?