Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

Reply
New Contributor
seeker7125
Posts: 2
Registered: ‎12-29-2011
My Device: Playbook & Torch 9800

Trouble with Facebook login on Playbook

[ Edited ]

Hello everyone,

 

I was wondering if anyone could help me with my problem. I am having trouble logging into the Facebook app on my Playbook. I enter the correct username and password but it tells me I have not and does not grant access. I have a Playbook with OS 1.0.8.6067 and the latest version of the Facebook app installed.

 

I have tried to disconnect the Bridge with my Blackberry phone, as well as disable Bluetooth as other threads have suggested but have still been unable to gain access.

 

Any suggestions would be welcome. Thank you for your time.

 

Super Contributor
reconeyes
Posts: 261
Registered: ‎12-05-2011
My Device: 32gb playbook

Re: Trouble with Facebook login on Playbook

try deleting and reinstalling the app
New Contributor
seeker7125
Posts: 2
Registered: ‎12-29-2011
My Device: Playbook & Torch 9800

Re: Trouble with Facebook login on Playbook

I tried that already. Sadly, it did not help. Thanks though.

Super Contributor
reconeyes
Posts: 261
Registered: ‎12-05-2011
My Device: 32gb playbook

Re: Trouble with Facebook login on Playbook

make sure the application permissions are all set to allow...in the options menu under security.

try deleting the app then restart then install

and if those fail perform a hard reset by holding the power and volume up and down buttons down for 20 secs.
New Developer
bearmarket
Posts: 60
Registered: ‎01-07-2012
My Device: Playbook

Re: Trouble with Facebook login on Playbook

If you have private browsing turned on, turn it off then log on. Then turn private browsing back on. That worked for me.

 

Hope this helps.