10-12-2012 12:45 AM
I was previously able to connect to Appworld, but tonight, after entering my login ID on the Appworld site, I get a pop-up to enter my Playbook device password. However, I have tried entering it at least 6 times, disconnected and reconnected it, but each time, I get the following message:
11-05-2012 03:19 PM
I have the same problem - last week I could connect my PB and my BB phone to App World via the PC; suddenly and for no apparant reason I get the same error mesage when asked to enter my PB password - but I can still cionnect my 8250 phone. Same happens on three different computers, but I can happily connect to App World directly from the PB on the WiFi internet connection.
Any suggestions please?
11-06-2012 02:40 PM
Sorry perhaps did'nt make myself clear - I don' want to connect both phone and PlayBook to my PC at the same time - just one device OR the other at a time :-) Also, to make it clear, I am not connecting to App World via both the device and the PC - I have the device WiFi turned OFF.
Why do I want to connect to App World via my PC? Because it's a darn side easier to edit my account from a desktop - I want to change payment details, for example, and update my catalogue for the specific device while I browse App World on the PC. I am unable to to either of these because of the error message that I have not entered the correct device password (even though I have!). I have no problem logging on to App World and browsing unfiltered apps but I cannot browse the catalogue for my device. My devices are recognised (i.e. correct PIN number displayed) but the device password is not.
If I can't browse App World on my PC then why bother to have a PC web page that I can log in to with BlackBerry ID? Just a little frustrating ...