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BlackBerry® PlayBook™

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JSanders
Posts: 86,601
Likes: 23,200
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unable to download bridge

Look at your Options > Advanced > Applications.

Is the Bridge app listed there?




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Contributor
CharlK
Posts: 18
Registered: ‎10-05-2012
My Device: Blackberry Playbook

Re: Unable to download bridge

No problem! Its the 8520 curve. I went back to the URL you gave me, and when I tried to download it again, it asked me if  I want to replace the version already on my phone, which I can't find.

Contributor
CharlK
Posts: 18
Registered: ‎10-05-2012
My Device: Blackberry Playbook

Re: Unable to download bridge

Nope! nothing there as well...

JSanders
Posts: 86,601
Likes: 23,200
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unable to download bridge

Look at Options > Security > Information.

What is on that screen?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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JSanders
Posts: 86,601
Likes: 23,200
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unable to download bridge


CharlK wrote:

Nope! nothing there as well...


It's gotta be there if the second download is telling you it is already installed.

 

Look again.

 

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes


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Contributor
CharlK
Posts: 18
Registered: ‎10-05-2012
My Device: Blackberry Playbook

Re: Unable to download bridge

i promise you, its not there. Options > Security > Information. says no services available?

Contributor
CharlK
Posts: 18
Registered: ‎10-05-2012
My Device: Blackberry Playbook

Re: Unable to download bridge

Hi J,

 

so after much struggle, I managed to find the bridge app in the applications centre, but it isn't installed as a third party app, I have to go to the top right hand corner of the screen, and click on "add-on", then it comes up, together with some other apps such as app world, blackberry maps, etc. But it is still nowhere on the phone? What would be the next step?

JSanders
Posts: 86,601
Likes: 23,200
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unable to download bridge

When you find it in the Application Center, can you click on it and setup?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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Contributor
CharlK
Posts: 18
Registered: ‎10-05-2012
My Device: Blackberry Playbook

Re: Unable to download bridge

Nope! if i click on it, it gives me 2 options: delete or edit permissions?

JSanders
Posts: 86,601
Likes: 23,200
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unable to download bridge

Is there any Security Policy on your BlackBerry or are you on a BES enterprise email account?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code