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BlackBerry® PlayBook™

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New Contributor
rhardie
Posts: 3
Registered: ‎10-28-2012
My Device: PlayBook
Accepted Solution

Unable to start App World due to error 2

When I attempt to log in to Blackberry App World on my Playbook, or when I attempt to load an app update, I receive the message "Unable to start App world due to error 2".  A search of the knowledge base and forums does not seem to address this issue.  Any suggestions?

New Contributor
jontitmas
Posts: 5
Registered: ‎10-29-2012
My Device: BlackBerry PlayBook 64 & Bold 9900

Re: Unable to start App World due to error 2

I've got this as well! Any help with this would be greatly appreciated! Would a security wipe solve this?

Forums Advisor III
rat-7
Posts: 1,409
Registered: ‎04-19-2011
My Device: BlackBerry Z10 + Z30 + Playbook 64

Re: Unable to start App World due to error 2

You should try to restart the device by tapping the battery at the top right and then choose restart, or if it still does the error, try to hold the power button for 20 seconds and then just press to restart

 

BTW the security wipe could help, but then you will lose every thing that you have on the Playbook

---------------------------------------------
Using the Playbook and the Z10 and the Z30 and loving them

Martin
New Contributor
jontitmas
Posts: 5
Registered: ‎10-29-2012
My Device: BlackBerry PlayBook 64 & Bold 9900

Re: Unable to start App World due to error 2

Thanks for that. Unfortunately, tried both of those suggestions.....and I'm trying to stay away from the wipe, but its looking like its gonna have to happen!
Forums Advisor III
rat-7
Posts: 1,409
Registered: ‎04-19-2011
My Device: BlackBerry Z10 + Z30 + Playbook 64

Re: Unable to start App World due to error 2


jontitmas wrote:
Thanks for that. Unfortunately, tried both of those suggestions.....and I'm trying to stay away from the wipe, but its looking like its gonna have to happen!

If you get to that point, (hopefully not), I would suggest that you use the debrick method instead as it will reload the entire OS, the security wipe only reset the current OS and it might keep any corruption that might occur to the OS

---------------------------------------------
Using the Playbook and the Z10 and the Z30 and loving them

Martin
New Contributor
jontitmas
Posts: 5
Registered: ‎10-29-2012
My Device: BlackBerry PlayBook 64 & Bold 9900

Re: Unable to start App World due to error 2

De-brick method? Please help, how do you do this?
Forums Advisor III
rat-7
Posts: 1,409
Registered: ‎04-19-2011
My Device: BlackBerry Z10 + Z30 + Playbook 64

Re: Unable to start App World due to error 2


jontitmas wrote:
De-brick method? Please help, how do you do this?

First do a backup because you will lose every thing on the Playbook

 

Then unplug the Playbook from the computer and make sure that you are using the latest version of the Desktop Manager on your computer.

Turn off the Playbook

With the Desktop Manager running, plug the Playbook into the computer without turning it on

On the computer you will see a message saying that it can not communicate with the Playbook, on that message there is a button that says UPGRADE, click on it then after that REPAIR, and INSTALL

 

This will reset the Playbook to the factory setting, so you will have to redo all the initial setup

 

good luck

---------------------------------------------
Using the Playbook and the Z10 and the Z30 and loving them

Martin
New Contributor
jontitmas
Posts: 5
Registered: ‎10-29-2012
My Device: BlackBerry PlayBook 64 & Bold 9900

Re: Unable to start App World due to error 2

Many thanks, looks like I'm gonna have to do that! Cheers for all your help
New Member
aliamir007
Posts: 1
Registered: ‎07-28-2012
My Device: Blackberry 9650

Re: Unable to start App World due to error 2

[ Edited ]

hi ,

if you are unable to start your app world on ur bb smartphone. u just need to go to brouser on ur handheld and type http://mobile.blackberry .com then click on visit blackberry app world then download blackberry app world then download now then select your language and click on download and replace with the latest version. your app world will be upgrated automatically to latest app world version. after the completing ur download u get prompt on ur handset screen Restart. click on restart.

no firmware updation or wipe required.

 

after the restarting ur device. your App World will be work surely.

 

Regards

Amir Ali Khan

Data and blackberry Expert

Vodafone upeast (India)

[Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.]

New Contributor
jontitmas
Posts: 5
Registered: ‎10-29-2012
My Device: BlackBerry PlayBook 64 & Bold 9900

Re: Unable to start App World due to error 2

Thank you, but its for a playbook, not a smartphone