10-31-2012 03:03 AM
The problem I have faced is that I have purchased Blackberry Playbook on 03-01-12 serial no 134418658352 802975651634
10-31-2012 04:12 AM
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10-31-2012 05:33 AM
It depends on your country laws. Here in UK you would be entitled to a refund by now from the seller. You are obviously not UK as you have service centres (!) I would go to court if it is free of charge like here. Whom you sue depends again on local laws, either the seller or RIM.
Else get a Galaxy.
This is a forum of fellow sufferers. Not RIM. Only rarely do technical advisers visit if you had no answer for a couple of weeks and they just say contact RIM.