04-27-2011 06:55 PM
I just got off the phone with RIM support. They said there are no plans to include support for directories or folders on the Playbook in any future software updates. That seems like a really dumb decision on RIM's part.
I should have taken the hint when RIM called their tablet a Playbook. It's a toy, not a professional table.
04-27-2011 07:37 PM
04-27-2011 09:28 PM
04-27-2011 09:32 PM
Also, given the responses from RIM support reps in the several GPS threads (where at least two clearly told callers "there is no GPS" even though that's plainly false), I don't know why anyone would believe anything they say without independent confirmation.
04-27-2011 10:33 PM
Quila467 - Please don't imply with your message heading that you are providing an update from RIM. One support reps offhand comment is certainly not a RIM position. I think any true RIM BlackBerry believer (like myself) knows that they will get this right. I would be very surprised if this wasn't fixed soon. I spoke to a different rep obviously because they said it sounds like a bug and she documented it.
Considering that the ONLY feedback we are getting from RIM is from their support line, I think my subject line was appropriate. This forum is hosted on RIM's servers. If they want to refute my statement, they are more than welcome to chime in here.
I am growing increasingly frustrated with the fact that I just paid $700 for an incomplete product. I knew going in that the Playbook was not complete, but I did not expect to be completely ignored by RIM. We have all paid a lot of money for our new tablets. RIM should be treating us like the good customers we are and letting us know what is going to be fixed and what isn't.
I started posting on these forums because I thought I would see some feedback from RIM. So far I have seen nothing.
04-27-2011 10:40 PM
Don't forget, we had multiple reports of RIM support people telling folks that the Playbook had no GPS hardware in it..
Just because a support person said it, that doesn't mean it is true.. Especially when talking about future updates..
04-28-2011 08:25 AM