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BlackBerry® PlayBook™

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JSanders
Posts: 85,140
Likes: 23,023
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Updating tablet os...taking forever!

You're connected to the USB > PC? You'll be fine.
How long has it been total?

After about five hours press cancel or disconnect and tell us what happens.




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Contributor
bullman
Posts: 13
Registered: ‎03-20-2012
My Device: Plauybook
My Carrier: Rogers

Re: Updating tablet os...taking forever!

Almost 6 hours....I don't see a cancel tab..so when you say disconnect...just unplug the cord from the laptop?

What are the chances the Playbook may not operate and my chances of getting it working again if that is the case?

Forever is 6 hours or more...lol

 

 

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JSanders
Posts: 85,140
Likes: 23,023
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Updating tablet os...taking forever!

Jusy disconnect the cord. :smileysad:
Now, see what happens when you try to start the Playbook.

If it appears bricked, don't despair. Reconnect.to the PC > start the Desktop Software and you should be.presented with an update or repair message. If you don't see that message, press the Playbook power button for 20 seconds and you should. Choose update.
Is there any PC you can use for this that has a wired internet connection?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Contributor
bullman
Posts: 13
Registered: ‎03-20-2012
My Device: Plauybook
My Carrier: Rogers

Re: Updating tablet os...taking forever!

I unplugged it and the Playbook was fine. It did update on it's own, not attached to anything. i'm guessing the Desktop Manager had a glitch.

 

Thanks for your help..

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JSanders
Posts: 85,140
Likes: 23,023
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Updating tablet os...taking forever!

Great. You're very welcome. Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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New Member
mae-zombiegirl
Posts: 1
Registered: ‎09-13-2013
My Device: Playbook
My Carrier: Telus

Re: Updating tablet os...taking forever!

Thank you so much! I left my playbook on last night to update and it was stuck on the first update when i got up 8 hours later. I unplugged it and shut it off. When I got home from work I started it up and the update carried on (not connected to the computer). Very helpful. I was panicking!!
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