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BlackBerry® PlayBook™

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New Contributor
mmcq
Posts: 2
Registered: ‎05-10-2014
My Device: PlayBook
My Carrier: TELUS

ViDeO ChAt

When I turn on vide chat I keep getting a message that my camera is being used by another application and the video part of the chat does not work. I can however see the person I am calling but they can't see me. Any ideas? mmcq

 

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Guru III
knottyrope
Posts: 30,117
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: ViDeO ChAt

can you take a pic with that camera?

 

try restarting the playbook and try again

 

does video recording work?

 




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New Contributor
mmcq
Posts: 2
Registered: ‎05-10-2014
My Device: PlayBook
My Carrier: TELUS

Re: ViDeO ChAt

That is the weird thing.  The camera and the video recording work but when I video chat I can see the other person but they can't see me.  I have tried it many times after restarting.  Thanks for responding. 

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Guru III
knottyrope
Posts: 30,117
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: ViDeO ChAt

while its restarting, press the power button down for 30 seconds and see if it persists.

 

if that dont fix it then an OS reload might be needed

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


Please use plain text.