04-06-2012 09:31 AM
After installing the software CompRemote Lite, I lost control of my Playbook. Several applications open by itself and I can not intervene to stop it. The only thing I can do is to hold down the switch button to close the Playbook.
This appen yesterday and this morning.
What is the solution ?
Solved! Go to Solution.
04-06-2012 09:35 AM
It's not a virus... not one discovered yet. You're not the first.
What you need to do is delete that app, and see how it performs.
Also, do a restart of the Playbook... hold down the power and UP volume together about ten seconds, and you should be given the options of RESTART.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
04-06-2012 09:55 AM - edited 04-06-2012 10:38 AM
was this happening while connected to the charger? unplug it as it might be a dirty signal causing the screen to do weird things. I saw it happen when my wife used a LG chager on my son's playbook.
04-06-2012 10:39 AM
04-07-2012 07:14 AM
I think My problem is not resolved. Yesterday morning, I uninstalled CompRemote Lite and restart the playbook. It was fine until last night.
Another attack occurred. It's like a program that takes control of the playbook and I lost control of it. I rebooted the playbook and it was okay.
I left the playbook on the charger all night. This morning, the playbook showed Password required (8 of 10). I was invited to enter blackberry and then my password. I have not had time to enter my password that I had already lost control. Characters were entered before I press any key.
I rebooted the playbook another time and it was okay.
What can I do to fix this?
04-07-2012 07:41 AM
If you are using a screen protector, try removing it. They sometimes mess up the touchscreen, generating phantom touches.
Also, touch screens are sensitive to electromagnetic interference such as microwaves, heavy machinery, subwoofers, overhead powerlines etc.