BlackBerry® PlayBook™

[jmcq]

Hi,

I've been using voice notes on the Playbook with no problems up until a two days ago when it stopped working. The app loads but when I touch record, nothing happens, it just seems to hang.  I can delete files in the voice folder but not play them back or record new ones.

Before the problem occurred I recorded a 10 minute piece of dialogue, closed the app, then copied it out of the voice folder.  Don't know if this has any relationship to the problem, it's something I've done plenty of other times without this issue.

I'd be really grateful if you could suggest a solution, Voice Notes is a really useful app.

Thanks,

John

[greenback]

Maybe you also copied the "voice" folder out of the Playbook directory. If it's not there, just create a new folder. Should solve the issue. Playbook requires a few standard folders to be present in the directory structure before it can read or write data to them.

Good luck!

[jmcq]

Hi Greenback,

Thanks for getting back to me so quickly.  Sorry to say, the voice folder is still there.  Could it be a prolem with permissions?  Is it possible to chmod the folder somehow from within Palybook UI? Is it possible that the folder permission could have changed in the first place?

Thanks again for your help.

[cas118]

You can't change permissions for the same reason you can't accidentally remove the voice folder... You don't have permission (ironically).

Just curious - have you tried just copying a short voice file back by itself to see if you can play this?

Have to tried to reboot the PlayBook?

[jmcq]

Hi John,

I've tried copying in original voice notes recordings.  It lets me select and delete them, but not play them (I'm able to play them in the music app).  I've tried rebooting (hard and soft), still no luck.  One of these things with no apparent cause that's causing me grief!  I've tried the video camera and that works fine, I can record audio from other apps that I've tried - but would really like to get voice notes working again.

Cheers,

John

[surdos]

i have the same problem