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Posts: 89,768
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Voice chat not working


nuescapn wrote:

OS 2.1

 


Thanks. It should be working now. 




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New Contributor
Posts: 8
Registered: ‎06-21-2012
My Device: Tablet
My Carrier: T-Mobile

Re: Voice chat not working

My boyfriend is able to call me.. But I cannot call him.. 

New Contributor
Posts: 8
Registered: ‎06-21-2012
My Device: Tablet
My Carrier: T-Mobile

Re: Voice chat not working

What will I do to test it?

Forums Veteran I
Posts: 1,941
Registered: ‎11-28-2011
My Device: PlayBook 32 & 64 GB & Torch 9860
My Carrier: Teksavvy

Re: Voice chat not working

I will send you a private message with my email address. Enter that into the Video Chat and call me.
Forums Veteran I
Posts: 1,941
Registered: ‎11-28-2011
My Device: PlayBook 32 & 64 GB & Torch 9860
My Carrier: Teksavvy

Re: Voice chat not working

Since I did not receive a call I assume, you tried but it did not work. Did you by any chance restore a backup file to the PlayBook around the time it stopped working?
You can also try the three button reset. Hold down the Power Button and both volume buttons at the same time for 15 seconds and then wait 1 minute then hold the power button only until the red light flashes then release it and wait for the PB to reboot which will be about 4 minutes. Then try Video Chat again.
New Contributor
Posts: 8
Registered: ‎06-21-2012
My Device: Tablet
My Carrier: T-Mobile

Re: Voice chat not working

I really can't remember if I did restore a file. You appear as gray video that is why I cannot make the call. Thank you for your suggestions. I will do it immediately. 

Posts: 89,768
Likes: 23,828
Solutions: 6,135
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Voice chat not working

nuescapn , what EXACT OS release are you BOTH using on the Playbook, please confirm the exact release from Options > About.




1. If any post helps you please click the Like Button below the post(s) that helped you.
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Posts: 9
Registered: ‎06-24-2012
My Device: Blackberry Playbook
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Re: Voice chat not working

I got the same problem too my video chat wont work somtimes it works but if i press my volume botton the microphone wont work..

Posts: 89,768
Likes: 23,828
Solutions: 6,135
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Voice chat not working

christianomandam, it will help if you read this thread & answer all the specific questions which have been posed already.
Also, does your vid chat not work with all, or just a specific person?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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Posts: 9
Registered: ‎06-24-2012
My Device: Blackberry Playbook
My Carrier: Fido

Re: Voice chat not working

Well i havent try calling diffrent person but every time i use my video chat the person Im calling cant hear me. I also tried recording voice notes but I also cant hear the sound that I am recording..