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New Contributor
andrewlnovak
Posts: 5
Registered: ‎12-13-2012
My Device: Playbook
Accepted Solution

WIFI shows connected but I cannot open any web page

My playbook connects to the wifi no problem, but when i try to use the brower to connect to a web page, it won't connect. It gives me the error message that i should try again.

 

It is as if it is not connected to the internet.

 

When i try APP world, it tries to connect but it tell me that I am not connected to the internet.

 

The internet works on when i try it on my computer and my blackberry bold.

Developer
Wiki_Berry
Posts: 539
Registered: ‎11-09-2012
My Device: BlackBerry Z10

Re: WIFI shows connected but I cannot open any web page

Hello,
Please specify the Router type that you are currently using?
(is it Netgear, Cisco, Belkin, Linksys?). I have known many cases with PlayBook not connecting to NETGEAR routers.
If you have an answer to your question then please click “Accept as Solution”
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BB 8700 -> Bold 9000 -> Curve 8520 -> Bold 9700 -> Curve 9320 -> Bold 9900 -> BlackBerry Z10 + PlayBook 64 GB Wi-Fi
New Contributor
andrewlnovak
Posts: 5
Registered: ‎12-13-2012
My Device: Playbook

Re: WIFI shows connected but I cannot open any web page

The router is a cisco from rogers

Trusted Contributor
saugen48
Posts: 213
Registered: ‎09-01-2012
My Device: Blackberry Playbook 32GB

Re: WIFI shows connected but I cannot open any web page

[ Edited ]

Have you tried rebooting the router or deleting your initial wifi setup and re-inserting the data...

Gene
Developer
Wiki_Berry
Posts: 539
Registered: ‎11-09-2012
My Device: BlackBerry Z10

Re: WIFI shows connected but I cannot open any web page

In response to the above comment, try deleting your Wi-Fi and re-adding it on your PlayBook.
Also, you could try rebooting your PlayBook?
If you have an answer to your question then please click “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit.
BB 8700 -> Bold 9000 -> Curve 8520 -> Bold 9700 -> Curve 9320 -> Bold 9900 -> BlackBerry Z10 + PlayBook 64 GB Wi-Fi
New Contributor
andrewlnovak
Posts: 5
Registered: ‎12-13-2012
My Device: Playbook

Re: WIFI shows connected but I cannot open any web page

There is fore sure internet that is working. I can use it right now on my computer typing this.

 

I have done all the usual things.

 

I have deleted the profile

rebooted the playbook

manualy connected to the internet.

 

Sometimes it might work for a short time (even as little as 1minute) then we are back to the normal

Most of the time it does nothing!

 

 

Developer
Wiki_Berry
Posts: 539
Registered: ‎11-09-2012
My Device: BlackBerry Z10

Re: WIFI shows connected but I cannot open any web page

What OS are you running on your PlayBook?
I used to have the same problem some time ago where my playbook wouldn't connect properly even when my Alpha would..
If you have an answer to your question then please click “Accept as Solution”
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BB 8700 -> Bold 9000 -> Curve 8520 -> Bold 9700 -> Curve 9320 -> Bold 9900 -> BlackBerry Z10 + PlayBook 64 GB Wi-Fi
Developer
Wiki_Berry
Posts: 539
Registered: ‎11-09-2012
My Device: BlackBerry Z10

Re: WIFI shows connected but I cannot open any web page

Try with a different router, change the channel to 1 out of 11. (If you buy a router and that doesn't work u could just return it). Change the security type?
If you have an answer to your question then please click “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit.
BB 8700 -> Bold 9000 -> Curve 8520 -> Bold 9700 -> Curve 9320 -> Bold 9900 -> BlackBerry Z10 + PlayBook 64 GB Wi-Fi
Developer
Wiki_Berry
Posts: 539
Registered: ‎11-09-2012
My Device: BlackBerry Z10

Re: WIFI shows connected but I cannot open any web page

Its definately not his wifi reciever just the fact that it is having problems connecting to a specific wifi network.
If you have an answer to your question then please click “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit.
BB 8700 -> Bold 9000 -> Curve 8520 -> Bold 9700 -> Curve 9320 -> Bold 9900 -> BlackBerry Z10 + PlayBook 64 GB Wi-Fi
New Contributor
andrewlnovak
Posts: 5
Registered: ‎12-13-2012
My Device: Playbook

Re: WIFI shows connected but I cannot open any web page

Router is fine

works on all other devices.

 

it is just the playbook that it doesnt work.