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BlackBerry® PlayBook™

New Contributor
Posts: 7
Registered: ‎04-27-2012
My Device: PlayBook
My Carrier: xxx-xxx-xxxx

Webmail error

When I try to log into my webmail on my Playbook - I get the following message "Your session cookie is invalid.  Please log in again."  Is there a fix for this?

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BlackBerry Technical Advisor (Retired)
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Webmail error

Hello Targetpromo,


Try clearing the the BlackBerry® PlayBook™ Browser history, cookies and cache:


1. Tap Browser.
2. Swipe Down from the top of the bezel.
3. Tap Settings.
4. Tap Privacy & Security.
5. Tap Clear All.





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Posts: 236
Registered: ‎07-27-2012
My Device: BlaclBerry PlayBook 16gb, BlackBerry dev alpha
My Carrier: Airtel

Re: Webmail error

I think you are logging from yourdomain.com:2095 or yourdomain.com:2096 is it?..if yes you need root access of the server to sort this
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New Contributor
Posts: 4
Registered: ‎09-12-2009
My Device: Not Specified

Re: Webmail error

I am currently experiencing this problem on both my BB Torch 9800 phone and BB Playbook.  Can you please clarify what you mean by I need root access of the server? 

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