BlackBerry® PlayBook™

[bmillar100]

All of the music, photos and videos i had on my playbook have disappeard.   After a review, they are actually not gone but not accessable from the pictures, videos and music applications.   If I look at the air browser, I can see all of them.  if a take a new photo it also goes into a vacume and is not accessable from the resident apps.   Tried looking for a place to reset the location or reset indexes - no luck after a few hours looking.   Any ideas?

[knottyrope]

have you tried to restart the playbook?

or hold power button for 20 seconds to restart it

[bmillar100]

Yeah.  Tried a bunch.  As an FYI - I worked at BB for 5 years so devices are not new to me.  

[knottyrope]

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bmillar100 wrote:

Yeah.  Tried a bunch.  As an FYI - I worked at BB for 5 years so devices are not new to me.  

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but how would i know that?

I wonde if tehre is a thumbs.dat file or something similar that is corrupt. I usually delete them when having an issue on my phone.

How many pics do you have? I wonder what happens if you move some to a diff folder either on device or to a PC

[bmillar100]

you wouldn't - i didnt mean it to be a dig.  just adding context.

I'll check on the thumbs files - should I just deleteall the thumbs files?

[knottyrope]

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bmillar100 wrote:

you wouldn't - i didnt mean it to be a dig.  just adding context.

I'll check on the thumbs files - should I just deleteall the thumbs files?

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no worries, I didnt take it as a dig andonly respond to with what data is posted.

yes delete them

[bmillar100]

Interesting - my problems seem to have just gotten worse.  I can't get the USB connection to initiate.  I can't connect to my laptop.   Also not charging using that jack.  The desktop cradle works just fine but that's not allowing me to connect to the laptop. I have tried 3 cables - so it't not the cable.  

[knottyrope]

shut down PC for 15 sec and turn it back on

leave playbook connected and wait for it to be reconized, If on 7 it might take a min.

You can alos access playbook files via wifi file sharing if you enable it on playbook and use \\x.x.x.x in file manager with playbook IP