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BlackBerry® PlayBook™

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New Contributor
Posts: 2
Registered: ‎04-29-2012
My Device: Blackberry Playbook
My Carrier: Bell Aliant

Where do I send my playbook for warranty repair in Canada?

Hi,

When I plug in the recharging cord to my playbook, the connection seems loose and the unit doesn't usually recharge. It's obvious that there's a hardware problem here, and that I'll need to send back my playbook to get it fixed while it's still under warranty. But for the life of me I can't find where to send it back (I live in Canada) and good luck trying to actually contact a real breathing human being without having to pay for support (can you believe that?). Can anyone tell me where to find this information on the Blackberry website? It should be easy to find, but it's not!!

Forums Veteran I
Posts: 1,941
Registered: ‎11-28-2011
My Device: PlayBook 32 & 64 GB & Torch 9860, Z30
My Carrier: Wind Mobile

Re: Where do I send my playbook for warranty repair in Canada?

Rim Support
Tel:
Canada Toll Free: 1-877-644-8405
Email: playbooksupport@blackberry.ca

Playbook French Support in Canada:
http://fr.blackberry.com/playbook-ta...ok-support.jsp
Phone : 800 914 533 (within 90 days from activation)
There is one year warranty on the PB.
Call them to get the shipping info. Have your BBID and PIN ready.
New Contributor
Posts: 2
Registered: ‎04-29-2012
My Device: Blackberry Playbook
My Carrier: Bell Aliant

Re: Where do I send my playbook for warranty repair in Canada?

Thanks I'll try that.

Contributor
Posts: 13
Registered: ‎11-06-2012
My Device: Blackberry Playbook
My Carrier: MTN

Re: Where do I send my playbook for warranty repair in Nigeria?

 Where do I send my playbook for warranty repair in Nigeria?

dhermy
Forums Veteran I
Posts: 1,941
Registered: ‎11-28-2011
My Device: PlayBook 32 & 64 GB & Torch 9860, Z30
My Carrier: Wind Mobile

Re: Where do I send my playbook for warranty repair in Nigeria?

RIM South Africa
Palazzo Towers West
Monte Casino
William Nicol Drive
Fourways
Johannesburg
South Africa 2086

RIM East Africa
Purshottam Place, Suite 830
Chiromo Road, PO Box 66217
Westlands, Nairobi, Kenya
00800
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Forums Veteran I
Posts: 1,941
Registered: ‎11-28-2011
My Device: PlayBook 32 & 64 GB & Torch 9860, Z30
My Carrier: Wind Mobile

Re: Where do I send my playbook for warranty repair in Nigeria?

BlackBerry Playbook Help desks:

Germany: 0800 1816530 (Gebührenfrei)
North-America: 1 877 255 2377 (Toll Free)
UK: 0808 100 7466 (Toll Free UK only)
Outside UK: +44 1753 558400
Worldwide: 1 519 888 6181
help@blackberry.com