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BlackBerry® PlayBook™

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McGervey48
Posts: 1
Registered: ‎12-07-2012
My Device: Playbook
My Carrier: T-Mobile

Why do I get a login box when downloading photos

I attempted to download photos from my Blackberry Playbook tablet to my laptop and PC; I downloaded the Blackberry Desktop Software and connected the tablet to the laptop. However, instead of being able to download the photos, I got a login box for which there is no working password. I attempted my tablet password several times, I tried my PC login (even though I wasn't using my PC at the time) but to no avail. Any ideas?  FYI: I tried contacting Blackberry Technical Support but apparently they don't answer these types of questions.

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JSanders
Posts: 85,140
Likes: 23,023
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Why do I get a login box when downloading photos

You got a login box where, on your PC in the BlackBerry Desktop Software while your PlayBook was connected?

 

if so, that would be your PlayBook password it's asking for.




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