10-27-2012 01:55 PM
Hi
I have a Curve 9300 and a Playbook. A week ago both lost their connection with my WiFi at home. I tried to reconnect but get authentication failures on both devices. I have entered the key in both lower and upper case - neither work. The Blackberry devices continue to work ok with a mifi device that I have. All other devices in the house (iPAD, Lapop, Iphones etc) continue to work ok with my Wifi.
Any help greatly appreciated.
Thanks
G
10-27-2012 02:56 PM
can we assume you are running wireless N on the router? The mifi will be G.
Check the router encryption is WPA2 with AES. This especially if you recently upgraded to 2.1 OS.
10-27-2012 03:34 PM
Not sure what router is running (its Sky Broadband and a Netgear router)
Router encryption is WPA Personal with TKIP.
11-07-2012 10:15 AM
11-08-2012 06:55 PM
Thanks. How do I look at that?