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BlackBerry® PlayBook™

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New Contributor
garrykay
Posts: 3
Registered: ‎10-27-2012
My Device: Playbook

WiFi Authentication Issues

Hi

I have a Curve 9300 and a Playbook. A week ago both lost their connection with my WiFi at home. I tried to reconnect but get authentication failures on both devices. I have entered the key in both lower and upper case - neither work. The Blackberry devices continue to work ok with a mifi device that I have. All other devices in the house (iPAD, Lapop, Iphones etc) continue to work ok with my Wifi.

 

Any help greatly appreciated.

 

Thanks

G

Super Contributor
TroyTempest
Posts: 367
Registered: ‎09-22-2012
My Device: Playbook 32

Re: WiFi Authentication Issues

can we assume you are running wireless N on the router? The mifi will be G.

 

Check the router encryption is WPA2 with AES. This especially if you recently upgraded to 2.1 OS.

 

 

________
New Contributor
garrykay
Posts: 3
Registered: ‎10-27-2012
My Device: Playbook

Re: WiFi Authentication Issues

Not sure what router is running (its Sky Broadband and a Netgear router)

 

Router encryption is WPA Personal with TKIP.

Developer
WebCreep
Posts: 236
Registered: ‎07-27-2012
My Device: BlaclBerry PlayBook 16gb, BlackBerry dev alpha

Re: WiFi Authentication Issues

Checkout wether the mac id of your both devices are blocked. Because some wifi routers block mac id after 3 wrong authentications
New Contributor
garrykay
Posts: 3
Registered: ‎10-27-2012
My Device: Playbook

Re: WiFi Authentication Issues

Thanks. How do I look at that?