Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® PlayBook™

Reply
New Member
Nicole83
Posts: 1
Registered: ‎02-06-2013
My Carrier: Telus

Wifi connection problems

I have tried all the wifi connection troubleshooting on the forums - but I am unable to get my internet to work. It states that i'm connected to the internet, I have full green bars - but nothing that requires the internet actually works.

I got my PB as a gift in June 2012 and therefore do not have the receipt and therefore I'm not even sure if I'm on waranty.  I leave the country in 1 week so I need to get it fixed ASAP.

 

Also - everything was working just fine a few days ago - but today nothing.

 

Any help would be greatly appreciated as i'm becoming quite desperate.

 

 

Please use plain text.
Trusted Contributor
gumnutninja
Posts: 167
Registered: ‎05-03-2012
My Carrier: n-a

Re: Wifi connection problems

It's not clear what your situation is - does the PlayBook no longer connect on your home wifi or does it no longer connect to any wifi anywhere?

Please use plain text.
Regular Contributor
gajariam
Posts: 55
Registered: ‎11-29-2012
My Carrier: Fido

Re: Wifi connection problems

Make sure you can connect to the Wi-Fi network using other devices.

 

A common mistake I make is not setting the profile to hidden when I make it on the PlayBook side and then the device never sees the network

Please use plain text.
Forums Veteran I
Lost_at_Sea
Posts: 1,910
Registered: ‎11-28-2011
My Carrier: Cogeco

Re: Wifi connection problems

Try unplugging your router fir a minute, plug it back in again and then reboot the PlayBook. Then try the connection again.
Please use plain text.