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Contributor
silvercrown
Posts: 12
Registered: ‎04-25-2011
My Device: Torch

Wifi, different location, same name won't connect

.I use my playbook in three locations, two of them are work.  My playbook connects at my primary work site, no problem.  But when I go to my secondary work site, it sees the wifi, but won't connect.

 

My assumption is that the problem lies with the security key.  My primary site has a password, the secondary site is open.  So, since the SSID seems to be the same in both places, its like it won't connect because it doesn't know what to do with the open site.  Not sure if thats the problem or not.

 

Is there anyway to delete saved wifi profiles from the playbook?  I figure if its a "fresh" look at the wifi there, maybe it will work.

Guru III
knottyrope
Posts: 30,921
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Wifi, different location, same name won't connect


silvercrown wrote:

.I use my playbook in three locations, two of them are work.  My playbook connects at my primary work site, no problem.  But when I go to my secondary work site, it sees the wifi, but won't connect.

 

My assumption is that the problem lies with the security key.  My primary site has a password, the secondary site is open.  So, since the SSID seems to be the same in both places, its like it won't connect because it doesn't know what to do with the open site.  Not sure if thats the problem or not. Yes it is the issue.

 

Is there anyway to delete saved wifi profiles from the playbook?  I figure if its a "fresh" look at the wifi there, maybe it will work.


I have 5 wifi hotspots with same SSID with same passcode and 5 different locations and it works great.

 

your issue is that one place is open and not mathcing the password one.

 

Change the SSID on the open one would be easiest choice.

 




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Contributor
silvercrown
Posts: 12
Registered: ‎04-25-2011
My Device: Torch

Re: Wifi, different location, same name won't connect

Not an option as the SSID are set by the IT department.

 

FWIW, the motorola xoom has no problem with the same wifi environment.  So it is a problem that doesn't have to exist.

Regular Contributor
ceroberts75
Posts: 53
Registered: ‎04-27-2011
My Device: playbook

Re: Wifi, different location, same name won't connect

i had the same issue. hopefully they know about it and will fix it.

i had to delete the connection and re add it to work.

tedious, yes...
Contributor
silvercrown
Posts: 12
Registered: ‎04-25-2011
My Device: Torch

Re: Wifi, different location, same name won't connect

How do you delete connection? I can't seem to figure that out. 

Guru III
knottyrope
Posts: 30,921
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Wifi, different location, same name won't connect

how to delete wifi profile

http://docs.blackberry.com/en/smartphone_users/deliverables/27018/Change_reorder_delete_wifi_network...

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


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Contributor
silvercrown
Posts: 12
Registered: ‎04-25-2011
My Device: Torch

Re: Wifi, different location, same name won't connect

Major duh moment.  Thanks.  I should have known that. 

Guru III
knottyrope
Posts: 30,921
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Wifi, different location, same name won't connect

i dont see it that way, new device, new OS, new menus, new new new

 

Cant learn it all in one day

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


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Want to thank me? Buy my KnottyRope App here


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