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BlackBerry® PlayBook™

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New Contributor
lorrain
Posts: 4
Registered: ‎03-02-2013
My Device: Playbook

a novice

Please help.. I have a PlayBook and my hotmail sends an error message when I attempt to send an email to someone in my contacts. The message states " the recipient is not in your work domain

Super Contributor
TexTucker
Posts: 349
Registered: ‎01-02-2013
My Device: pb

Re: a novice


lorrain wrote:

Please help.. I have a PlayBook and my hotmail sends an error message when I attempt to send an email to someone in my contacts. The message states " the recipient is not in your work domain


Turn off domain checking in email preferences

___________________
New Contributor
lorrain
Posts: 4
Registered: ‎03-02-2013
My Device: Playbook

Re: a novice

Thanks but I tried that and had no luck.

Super Contributor
TexTucker
Posts: 349
Registered: ‎01-02-2013
My Device: pb

Re: a novice

Delete the account, in fact delete all accounts. Add back the hotmail account using no advanced settings, ie address and password only. Try again.

 

By the way, The only way I get tbis warning ( its a warning not an error) is with domain checking on, so either this is not your default account, or the settings are corrupt. 

___________________
New Contributor
lorrain
Posts: 4
Registered: ‎03-02-2013
My Device: Playbook

Re: a novice

I just went in to check that it was turned off and sure enough, it was baking on. You have helped a lot, thanks.

New Contributor
lorrain
Posts: 4
Registered: ‎03-02-2013
My Device: Playbook

Re: a novice

I just went in to check that it was turned off and sure enough, it was back on. You have helped a lot, thanks.