01-16-2013 06:21 AM
I have the same problem with the usb port, so I bought the rapid charger as well. But how do I get the music from my computer onto my playbook as the cable uses the same usb port that is broken?? Can you do that using a wifi?
01-16-2013 10:03 AM - edited 01-16-2013 10:07 AM
however you have to drag and drop into Music folder, ypu cannoy Sync on wifi with Playbook.
01-16-2013 10:11 AM
01-17-2013 05:40 AM
01-17-2013 09:29 AM
Mine didn't work when I bought it, they fixed it free, but now 1 year later, it isn't working great.
I agree that it must be a problem, my smart phone uses the same connection and it works great.
01-19-2013 10:59 AM - edited 01-19-2013 12:28 PM
I don't understand why BlackBerry want to charge you for the repair if the unit is only 7 months old.
Is the warranty not valid due to you not having the receipt or something?
01-19-2013 12:10 PM
I don't understand why BlackBerry want to charge you for the repair
if the unit is only 7 months old. Is the warranty not valid due to you not having the receipt or something?
If you break a USB port on an Apple product they rarely fix it for free. It's classed as wear and tear. Don't se why RIM should be generous but they often are in this instance.
01-19-2013 12:38 PM - edited 01-19-2013 12:41 PM
I see.. I'll be ultra careful with the connector on my Playbook.
Never thought that they would not repair it under warranty unless it was second hand or you could not prove when it was purchased or the like. I can understand a warranty not covering accidental damage but to refuse to repair a faulty connector seems wrong.
Could you involve Trading Standards?