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BlackBerry® PlayBook™

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New Contributor
precisionspinal
Posts: 4
Registered: ‎01-19-2013
My Device: playbook
Accepted Solution

browser is stuck mid load

I'm stuck. my playbook wont finish loading a site on browser and i cant open a new window or close it. totally frozen even when I shut it down and restart. what can i do?

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Forums Veteran II
Wolf359
Posts: 3,419
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: browser is stuck mid load

[ Edited ]

Is it a website in particular or all websites?

Are you able to clear the browser cache / data and try again?

http://docs.blackberry.com/en/smartphone_users/deliverables/27018/Change_browser_options_1529901_11....

 

Clear the Browser on Your BlackBerry PlayBook

 http://tinyurl.com/akg8nzk

 

 

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New Contributor
precisionspinal
Posts: 4
Registered: ‎01-19-2013
My Device: playbook

Re: browser is stuck mid load

I can't swipe the bezel because it's totally frozen. so can't get into clear the browser. any other options? please

 

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New Contributor
precisionspinal
Posts: 4
Registered: ‎01-19-2013
My Device: playbook

Re: browser is stuck mid load

can't swipe the bezel. it's frozen. what about a security wipe and then restore?? is that too drastic? it's loading ESPN for 2 days now. can't make anything happen on the browser but the rest of playbook is totally fine
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Forums Veteran I
Lost_at_Sea
Posts: 1,923
Registered: ‎11-28-2011
My Device: PlayBook 64 GB & Torch 9860

Re: browser is stuck mid load

Unplug your router for a minute or two and see if that makes any difference.
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New Contributor
precisionspinal
Posts: 4
Registered: ‎01-19-2013
My Device: playbook

Re: browser is stuck mid load

Thanks so much for the help

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Forums Veteran I
Lost_at_Sea
Posts: 1,923
Registered: ‎11-28-2011
My Device: PlayBook 64 GB & Torch 9860

Re: browser is stuck mid load

One of the " Simple things in life". I am happy to help.
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