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BlackBerry® PlayBook™

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New Contributor
lauridsen
Posts: 4
Registered: ‎06-06-2011
My Carrier: at&t

can not finish inital set up,can someone please help?

I just pulled my new playbook out of the box and started on the set up.when i get to the ID agreement page it says..." unable to display the blackberry agreement. Please select your country and language,then try again."

 Does anyone know what i'm doing wrong here?

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Trusted Contributor
sebastianmoran
Posts: 173
Registered: ‎06-06-2011
My Carrier: None

Re: can not finish inital set up,can someone please help?

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New Contributor
lauridsen
Posts: 4
Registered: ‎06-06-2011
My Carrier: at&t

Re: can not finish inital set up,can someone please help?

sorry, it doesnt seem to work.

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New Contributor
lauridsen
Posts: 4
Registered: ‎06-06-2011
My Carrier: at&t

Re: can not finish inital set up,can someone please help?

Ok so this is the 2nd day and now 2nd playbook. still cant get through the inital set up. 4 hours on the phone yesterday and going on another 2 today. why cant someone just tell me what the problem is and what to do to fix it? I'm about done with this!

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Guru III
knottyrope
Posts: 26,463
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: can not finish inital set up,can someone please help?

Location?

ISP?

Conencted to WiFI?

Reboot WiFI router?

tried a different WiFI?



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New Contributor
lauridsen
Posts: 4
Registered: ‎06-06-2011
My Carrier: at&t

Re: can not finish inital set up,can someone please help?

I have full bars here in the office with our WiFi,i have tried other WiFi's with the same issue. I know i'm connected because i can browse with my playbook. it just wount except  "united states (engish) or anything else for that matter.

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Regular Contributor
TenNights
Posts: 58
Registered: ‎06-03-2011

Re: can not finish inital set up,can someone please help?

[ Edited ]

well i found that the link for the Knowledge Base articles doesnt prompt so i found the article itself and this is the correct link  Unable to display the BlackBerry ID agreement" during the PlayBook setup

 

Have you tried to select United States? i know it sound silly but could help you, besides you didnt say what country you selected

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