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BlackBerry® PlayBook™

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New Contributor
lauridsen
Posts: 4
Registered: ‎06-06-2011
My Device: blackberry playbook-RDJ21WW

can not finish inital set up,can someone please help?

I just pulled my new playbook out of the box and started on the set up.when i get to the ID agreement page it says..." unable to display the blackberry agreement. Please select your country and language,then try again."

 Does anyone know what i'm doing wrong here?

Trusted Contributor
sebastianmoran
Posts: 173
Registered: ‎06-06-2011
My Device: Playbook

Re: can not finish inital set up,can someone please help?

New Contributor
lauridsen
Posts: 4
Registered: ‎06-06-2011
My Device: blackberry playbook-RDJ21WW

Re: can not finish inital set up,can someone please help?

sorry, it doesnt seem to work.

New Contributor
lauridsen
Posts: 4
Registered: ‎06-06-2011
My Device: blackberry playbook-RDJ21WW

Re: can not finish inital set up,can someone please help?

Ok so this is the 2nd day and now 2nd playbook. still cant get through the inital set up. 4 hours on the phone yesterday and going on another 2 today. why cant someone just tell me what the problem is and what to do to fix it? I'm about done with this!

Guru III
knottyrope
Posts: 30,774
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: can not finish inital set up,can someone please help?

Location?

ISP?

Conencted to WiFI?

Reboot WiFI router?

tried a different WiFI?

 




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New Contributor
lauridsen
Posts: 4
Registered: ‎06-06-2011
My Device: blackberry playbook-RDJ21WW

Re: can not finish inital set up,can someone please help?

I have full bars here in the office with our WiFi,i have tried other WiFi's with the same issue. I know i'm connected because i can browse with my playbook. it just wount except  "united states (engish) or anything else for that matter.

Regular Contributor
TenNights
Posts: 58
Registered: ‎06-03-2011
My Device: torch 9800

Re: can not finish inital set up,can someone please help?

[ Edited ]

well i found that the link for the Knowledge Base articles doesnt prompt so i found the article itself and this is the correct link  Unable to display the BlackBerry ID agreement" during the PlayBook setup

 

Have you tried to select United States? i know it sound silly but could help you, besides you didnt say what country you selected