06-06-2011 02:51 PM
I just pulled my new playbook out of the box and started on the set up.when i get to the ID agreement page it says..." unable to display the blackberry agreement. Please select your country and language,then try again."
Does anyone know what i'm doing wrong here?
06-07-2011 02:48 PM
Ok so this is the 2nd day and now 2nd playbook. still cant get through the inital set up. 4 hours on the phone yesterday and going on another 2 today. why cant someone just tell me what the problem is and what to do to fix it? I'm about done with this!
I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
06-07-2011 03:24 PM
Conencted to WiFI?
Reboot WiFI router?
tried a different WiFI?
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
06-07-2011 03:44 PM
I have full bars here in the office with our WiFi,i have tried other WiFi's with the same issue. I know i'm connected because i can browse with my playbook. it just wount except "united states (engish) or anything else for that matter.
06-07-2011 05:33 PM - edited 06-07-2011 05:34 PM
well i found that the link for the Knowledge Base articles doesnt prompt so i found the article itself and this is the correct link Unable to display the BlackBerry ID agreement" during the PlayBook setup
Have you tried to select United States? i know it sound silly but could help you, besides you didnt say what country you selected