Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® PlayBook™

Reply
Contributor
engYehia
Posts: 32
Registered: ‎07-18-2012
My Carrier: Y

can't connect to Wi-Fi

after choosing language , i can't connect to Wi-Fi . i entered the Wi-Fi settings and it writes connecting forever....

 

Please use plain text.
Developer
omigo
Posts: 20
Registered: ‎07-23-2012
My Carrier: Telkomsel

Re: can't connect to Wi-Fi

i guess the problem is in your wifi router & modem.
Please use plain text.
Contributor
engYehia
Posts: 32
Registered: ‎07-18-2012
My Carrier: Y

Re: can't connect to Wi-Fi

can't find any network ! :smileysad:

Please use plain text.
Developer
omigo
Posts: 20
Registered: ‎07-23-2012
My Carrier: Telkomsel

Re: can't connect to Wi-Fi

Just test your network/wifi via your other gadget (BB, or else) Does it work?
Please use plain text.
Contributor
engYehia
Posts: 32
Registered: ‎07-18-2012
My Carrier: Y

Re: can't connect to Wi-Fi

all the laptops and mobiles work fine in it !!

Please use plain text.
Developer
omigo
Posts: 20
Registered: ‎07-23-2012
My Carrier: Telkomsel

Re: can't connect to Wi-Fi

There's a long article about wifi problems troubleshooting. I hpe this link could help :
http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=8A86B9CBE06208E8C9D332ABBB49E10E?...

/..Omigo
Please use plain text.
Contributor
engYehia
Posts: 32
Registered: ‎07-18-2012
My Carrier: Y

Re: can't connect to Wi-Fi

still can't detect any network from the six in the building !!

Please use plain text.
Developer
omigo
Posts: 20
Registered: ‎07-23-2012
My Carrier: Telkomsel

Re: can't connect to Wi-Fi

Last chance.
1. Download the latest Desktop Manager at http://www.blackberry.com/betazone
2. connect you PB to PC
3. do a factory reset/wipe
4. start over again as a new one


Sorry for my bad recommendation :smileysad:
Please use plain text.
Contributor
engYehia
Posts: 32
Registered: ‎07-18-2012
My Carrier: Y

Re: can't connect to Wi-Fi

do you mean this software?

http://us.blackberry.com/software/desktop.html

i tried to update the software twice since yesterday through the desktop software and nothing changed :smileysad:

Please use plain text.
Contributor
engYehia
Posts: 32
Registered: ‎07-18-2012
My Carrier: Y

Re: can't connect to Wi-Fi

every time downloads 1gb software and still can't detect any WiFi !!

Please use plain text.