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BlackBerry® PlayBook™

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Contributor
krisevanchu
Posts: 10
Registered: ‎09-01-2013
My Device: Q10

changing BlackBerry id?

I have a Q10 and a playbook. The email address that I used to set up my BlackBerry ID a few years ago I no longer use. How do I go about changing it? 

Super Contributor
sarah75
Posts: 349
Registered: ‎07-18-2013
My Device: Playbook

Re: changing BlackBerry id?

Provided you still know the password for the bbid change it like this.  http://www.blackberry.com/btsc/KB28060

 

If you don't know the password you will have to create a new one and lose your purchases. http://www.blackberry.com/btsc/KB24062

 

In both cases, backup and security wipe the playbook and go through the setup using the new bbid.



Sarah.