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BlackBerry® PlayBook™

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New Contributor
mattie2
Posts: 4
Registered: ‎10-18-2012
My Device: Playbook p100 model rdj21ww

error message re profile

Hi... when i try to load applications directly from the Playbook in App world (yesterday it was Cloud Player) it tells me that the app is 'not supported by your device profile.' (32GB playbook) I bought the thing in the UK from a very reputable high street store and I am using it in the UK so what is this message about? Have I got an imported machine somehow? I have been getting this same message since I bought it brand new (and got the same message on my earlier one which I replaced for a bigger memory.) 

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New Contributor
mattie2
Posts: 4
Registered: ‎10-18-2012
My Device: Playbook p100 model rdj21ww

Re: error message re profile

sorry - I should have said 'when I try to download apps....................... the rest is ok.

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Forums Veteran I
Lost_at_Sea
Posts: 1,923
Registered: ‎11-28-2011
My Device: PlayBook 64 GB & Torch 9860

Re: error message re profile

I think what the message is telling you is that the APP will not run on the PlayBook. It is likely one that runs only on BlackBerry Cell Phones.
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New Contributor
mattie2
Posts: 4
Registered: ‎10-18-2012
My Device: Playbook p100 model rdj21ww

Re: error message re profile

Hi I assumed if I could see the application from my PlayBook app world it would be for the PlayBook. How naive is that???? Thank you for the msg

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Forums Veteran I
Lost_at_Sea
Posts: 1,923
Registered: ‎11-28-2011
My Device: PlayBook 64 GB & Torch 9860

Re: error message re profile

I occasionally get the same thing. I think in the future (BB10) all the APPS should be available and run on the PlayBook as well as all the phones.
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New Contributor
mattie2
Posts: 4
Registered: ‎10-18-2012
My Device: Playbook p100 model rdj21ww

Re: error message re profile

Hi I agree. Thanks for taking the time to reply.

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