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New Contributor
curlyhairdo
Posts: 3
Registered: ‎03-17-2013
My Device: Blackberry Playbook 32gb

'error - the network is unavailable. Please try again'

Help....I tried to access a secure site whilst abroad on an unsecure wifi network. Since I've got back my Playbook won't let me access the site and comes up with the message 'error - the network is unavailable. Please try again'

I can still access the site on my lap top though no problems so I know the site is still ok (I didn't take my lap top on holiday with me)

 

Help please - how do I get access again?

Retired
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: 'error - the network is unavailable. Please try again'

Hey curlyhairdo,

Welcome to the BlackBerry® Support Community Forums.

 

Try clearing the browser history, cookies and cache in the BlackBerry® PlayBook Browser.

In the BlackBerry PlayBook browser:

1. Tap Browser.
2. Swipe Down from the top of the bezel.
3. Tap Settings.
4. Tap Privacy & Security.
5. Tap Clear All.

 

Thanks.

-HB

 

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New Contributor
curlyhairdo
Posts: 3
Registered: ‎03-17-2013
My Device: Blackberry Playbook 32gb

Re: 'error - the network is unavailable. Please try again'

Thank you for this....but already tried it and it didn't work :No:

Forums Veteran I
aandras
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook

Re: 'error - the network is unavailable. Please try again'

What site are you trying to access from your pb.
Be a Shepard and not an iSheep.
New Contributor
jcarrillom
Posts: 4
Registered: ‎04-11-2013
My Device: z10

Re: 'error - the network is unavailable. Please try again'

I have the same error. It is appearing in Playboock and Z10. When I use android, Windows, etc it works very well. The address that I trying to access is: https://mypermits.waterloo.ca:4443/publicportal/Waterloo/index.jsp

 

Thanks,

New Contributor
curlyhairdo
Posts: 3
Registered: ‎03-17-2013
My Device: Blackberry Playbook 32gb

Re: 'error - the network is unavailable. Please try again'

New Member
jboyd13
Posts: 1
Registered: ‎05-11-2013
My Device: Playbook

Re: 'error - the network is unavailable. Please try again'

Super Contributor
TexTucker
Posts: 349
Registered: ‎01-02-2013
My Device: pb

Re: 'error - the network is unavailable. Please try again'

[ Edited ]

curlyhairdo wrote:

https://sso.westminster.mod.uk/sso/pages/westminster_login.jsp

 

this is the site I'm trying to access


That's a restricted Ministry of Defence site!! - just got a warning from the site (when I tried it on my laptop) that I may be prosecuted - thanks a bunch Curly!

 

Still can't get anything on Playbook on any of the three sites mentioned so far in this thread, laptops all OK. Looks like Playbook browser can't handle any of them. 

___________________
New Contributor
beccanen
Posts: 3
Registered: ‎06-11-2013
My Device: playbook

Re: 'error - the network is unavailable. Please try again'

yes it is an mod site which i have access to on my laptop but will not work on the playbook. and i dont no what u were doing to get that nessage but ive never seen that before!!

New Contributor
beccanen
Posts: 3
Registered: ‎06-11-2013
My Device: playbook

Re: 'error - the network is unavailable. Please try again'

maybe try

www.westminster.mod.uk

might work as its not direct