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BlackBerry® PlayBook™

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New Member
carolann18
Posts: 2
Registered: ‎12-29-2012
My Device: playbook

fogot id and password

PLEASE someone help - i bought a blackberry playbook and now i have forgotton the password and id, also i cannot get onto my emails as i have forgot that password too!! what do i do now???

Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: fogot id and password

Hi and welcome to the forums!

If your account is through Gmail, Yahoo etc you can go to the login and select forgot password and username. If you are using a Blackberry account see the link below.

If you access the account through your PC you may have saved the information in the browser.

Thanks,

 

Bifocals


 

KB03782 How to obtain a forgotten BlackBerry Internet Service user name and password

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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JSanders
Posts: 86,601
Likes: 23,200
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: fogot id and password


carolann18 wrote:

PLEASE someone help - i bought a blackberry playbook and now i have forgotton the password and id,


Read this for instructions to reset your BlackBerryID password:

KB26361How to reset a BlackBerry ID password






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New Member
carolann18
Posts: 2
Registered: ‎12-29-2012
My Device: playbook

Re: fogot id and password

I cannot get onto my email account that the bb id is registered too, is there anything else i can do?

Trusted Contributor
saugen48
Posts: 213
Registered: ‎09-01-2012
My Device: Blackberry Playbook 32GB

Re: fogot id and password

[ Edited ]

Buy a book and write them down when and if you get this sorted out..On a lot of forums, they wont reply to these security queries, because no one here really knows if you have actually lost your PB or maybe if you are someone who has posession of someone else's PB

Gene
JSanders
Posts: 86,601
Likes: 23,200
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: fogot id and password


carolann18 wrote:

I cannot get onto my email account that the bb id is registered too, is there anything else i can do?


Read Bifocals link above.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code