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BlackBerry® PlayBook™

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New Contributor
sagarkocharekar
Posts: 5
Registered: ‎01-16-2013
My Device: playbook

front camera error on my BBPLAYBOOK

on my playbook when i try 2 open my front camera its not opening . its showing camera error & the camera is in use .close any other instances of the camera and try again... 

Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: front camera error on my BBPLAYBOOK

Did you try restarting your PlayBook?

tanzim                                                                                  
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New Contributor
sagarkocharekar
Posts: 5
Registered: ‎01-16-2013
My Device: playbook

Re: front camera error on my BBPLAYBOOK

yes i restart also but same problem
New Contributor
sagarkocharekar
Posts: 5
Registered: ‎01-16-2013
My Device: playbook

Re: front camera error on my BBPLAYBOOK

only the problem in front camera only ... when i open it the playbook automatically shut down
New Contributor
sagarkocharekar
Posts: 5
Registered: ‎01-16-2013
My Device: playbook

Re: front camera error on my BBPLAYBOOK

i already restart but same thing happen..

Forums Veteran I
jarviser
Posts: 1,625
Registered: ‎02-28-2012
My Device: Two PB's

Re: front camera error on my BBPLAYBOOK

[ Edited ]

Best thing to do with any apparent hardware fault is

1. Restart (you already tried that)

if that does not work

2. Backup data and perform a Security Wipe (Settings, Security, Security wipe) and set your playbook up again.

if that does not work

3. Debrick.

 

If debrick does not work, call your country's RIM support number ( www.blackberry.com/playbook )Tell them you have already reinstalled the OS using Desktop Software (because that is what they will walk you through otherwise) Depending in whether you are in warranty you will then have various repair/replace/trashcan options. 

 

Debrick.

Backup your data the best way you know how.

Make sure you know your Blackberry ID and password

Turn Playbook right off (i.e. Shut Down til black)

Download latest Blackberry Desktop Software to your PC or Mac and start it up

The next bit happens very quickly.

Connect the Playbook by USB cable.

If the red light starts to glow or playbook starts up, press the Off button til it goes off.

Because Playbook is off you will get an error message basically saying Retry or Update  (on Mac it  may say Repair rather than Update)

Quickly select the Update (or Repair) option

The Playbook will start to get a new OS that will take al least an hour to download via the PC

Follow the registration process using your current Blackberry ID

 

Add back your email accounts etc.

Reinstall your apps from App World, My World. 

 

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New Contributor
sagarkocharekar
Posts: 5
Registered: ‎01-16-2013
My Device: playbook

i try already but same result  :(

i try already but same result  :smileysad: 

Forums Veteran I
jarviser
Posts: 1,625
Registered: ‎02-28-2012
My Device: Two PB's

Re: i try already but same result :(

Ok read again what I said...

 

 

If debrick does not work, call your country's RIM support number www.blackberry.com/playbook )Tell them you have already reinstalled the OS using Desktop Software (because that is what they will walk you through otherwise) Depending in whether you are in warranty you will then have various repair/replace/trashcan options. 

 

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