Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

Reply
Contributor
smcenroe
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook

Re: help did a new tablet update now tablet won't open up...

The desktop software did not turn on?
Please use plain text.
Contributor
stupid_bb
Posts: 15
Registered: ‎02-16-2013
My Device: bb playbook 32gb

Re: help did a new tablet update now tablet won't open up...

No Red light doesn't go on either
Please use plain text.
Contributor
smcenroe
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook

Re: help did a new tablet update now tablet won't open up...

Start the desktop software, what happens.
Please use plain text.
Contributor
stupid_bb
Posts: 15
Registered: ‎02-16-2013
My Device: bb playbook 32gb

Re: help did a new tablet update now tablet won't open up...

It says connect blackberry playbook which it is connected
Please use plain text.
Contributor
smcenroe
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook

Re: help did a new tablet update now tablet won't open up...

Unplug and connect again. Give it a minute. This may sound weird but you have pushed and held the power button?
Please use plain text.
Contributor
stupid_bb
Posts: 15
Registered: ‎02-16-2013
My Device: bb playbook 32gb

Re: help did a new tablet update now tablet won't open up...

I pushed and held it for 20 seconds and even longer nothing :smileysad:
Please use plain text.
Contributor
smcenroe
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook

Re: help did a new tablet update now tablet won't open up...

Have a look on this forum about debricking playbooks
Please use plain text.
Contributor
smcenroe
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook

Re: help did a new tablet update now tablet won't open up...

One more question for you. When you plug it into the wall charger does the led light up or flash yellow-green?

Please use plain text.
Contributor
stupid_bb
Posts: 15
Registered: ‎02-16-2013
My Device: bb playbook 32gb

Re: help did a new tablet update now tablet won't open up...

Doesn't light up at all
Please use plain text.
Contributor
smcenroe
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook

Re: help did a new tablet update now tablet won't open up...

Well that only happens if the unit is ON or not completly OFF. I know you said you tried but try again...push and hold the + button then while still holding push and hold the power button.

Please use plain text.