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BlackBerry® PlayBook™

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Contributor
stupid_bb
Posts: 15
Registered: ‎02-16-2013
My Device: bb playbook 32gb
My Carrier: telus

Re: help did a new tablet update now tablet won't open up...

Ok ill try again
Should I do this while its plugged in?
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Contributor
smcenroe
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook
My Carrier: None

Re: help did a new tablet update now tablet won't open up...

Yes
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Contributor
smcenroe
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook
My Carrier: None

Re: help did a new tablet update now tablet won't open up...

Make sure to push + button first.
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Contributor
stupid_bb
Posts: 15
Registered: ‎02-16-2013
My Device: bb playbook 32gb
My Carrier: telus

Re: help did a new tablet update now tablet won't open up...

Yup I pushed and help + button then pushed and help power at same time then after 20 second let go of both same time nothing happened
By the way thank you for all the help
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Contributor
smcenroe
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook
My Carrier: None

Re: help did a new tablet update now tablet won't open up...

No problem. Don't give up yet. Do the same thing but hold them for a little longer...maybe 40 seconds
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Contributor
stupid_bb
Posts: 15
Registered: ‎02-16-2013
My Device: bb playbook 32gb
My Carrier: telus

Re: help did a new tablet update now tablet won't open up...

Tried it for 40 and a minute nothing
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Contributor
smcenroe
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook
My Carrier: None

Re: help did a new tablet update now tablet won't open up...

Hmmm. Have you tried the 3 button reset. Its kind of hard to do and I am not sure if it still works after the last few updates.
If your playbook is brand new you could try returning it.
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Contributor
stupid_bb
Posts: 15
Registered: ‎02-16-2013
My Device: bb playbook 32gb
My Carrier: telus

Re: help did a new tablet update now tablet won't open up...

What's the 3 button reset I have not tried
Ill try returning it just sucks
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Contributor
smcenroe
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook
My Carrier: None

Re: help did a new tablet update now tablet won't open up...

3 button reset. Push and hold + and - signs and the power button.
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Super Contributor
TexTucker
Posts: 349
Registered: ‎01-02-2013
My Device: pb
My Carrier: none

Re: help did a new tablet update now tablet won't open up...


smcenroe wrote:
3 button reset. Push and hold + and - signs and the power button.

Three button reset has been obsolete for nearly a year. Power button only required. Do some research before advising.

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