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BlackBerry® PlayBook™

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Contributor
Posts: 15
Registered: ‎02-16-2013
My Device: bb playbook 32gb
My Carrier: telus

Re: help did a new tablet update now tablet won't open up...

Ok ill try again
Should I do this while its plugged in?
Contributor
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook
My Carrier: None

Re: help did a new tablet update now tablet won't open up...

Yes
Contributor
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook
My Carrier: None

Re: help did a new tablet update now tablet won't open up...

Make sure to push + button first.
Contributor
Posts: 15
Registered: ‎02-16-2013
My Device: bb playbook 32gb
My Carrier: telus

Re: help did a new tablet update now tablet won't open up...

Yup I pushed and help + button then pushed and help power at same time then after 20 second let go of both same time nothing happened
By the way thank you for all the help
Contributor
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook
My Carrier: None

Re: help did a new tablet update now tablet won't open up...

No problem. Don't give up yet. Do the same thing but hold them for a little longer...maybe 40 seconds
Contributor
Posts: 15
Registered: ‎02-16-2013
My Device: bb playbook 32gb
My Carrier: telus

Re: help did a new tablet update now tablet won't open up...

Tried it for 40 and a minute nothing
Contributor
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook
My Carrier: None

Re: help did a new tablet update now tablet won't open up...

Hmmm. Have you tried the 3 button reset. Its kind of hard to do and I am not sure if it still works after the last few updates.
If your playbook is brand new you could try returning it.
Contributor
Posts: 15
Registered: ‎02-16-2013
My Device: bb playbook 32gb
My Carrier: telus

Re: help did a new tablet update now tablet won't open up...

What's the 3 button reset I have not tried
Ill try returning it just sucks
Contributor
Posts: 26
Registered: ‎10-10-2012
My Device: Playbook
My Carrier: None

Re: help did a new tablet update now tablet won't open up...

3 button reset. Push and hold + and - signs and the power button.
Super Contributor
Posts: 349
Registered: ‎01-02-2013
My Device: pb
My Carrier: none

Re: help did a new tablet update now tablet won't open up...


smcenroe wrote:
3 button reset. Push and hold + and - signs and the power button.

Three button reset has been obsolete for nearly a year. Power button only required. Do some research before advising.

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