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New Contributor
lepenseurfou
Posts: 3
Registered: ‎06-11-2012
My Device: palybook 64 Go

i can not have access to pay apps !

I already hace a blackberry id on my bb phone but i could not set up payment information on my tablet and then i could not buy any apps !!

Retired
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: i can not have access to pay apps !

Hello lepenseurfou and welcome to the BlackBerry® Support Community Forums.

 

Sorry to hear you are having issues entering your payment information into BlackBerry App World™.

 

Are you getting an error message when you try? If so, what is that error? 

 

Are you following the steps in KB26621 How to change the payment method in BlackBerry App World for either the BlackBerry PlayBook or BlackBerry smartphone to enter your desired payment method?

 

Thanks!

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



New Contributor
lepenseurfou
Posts: 3
Registered: ‎06-11-2012
My Device: palybook 64 Go

Re: i can not have access to pay apps !

Hello

Thank you but i did it. And then when i click on moyen de paiement nothing happen even after creating. A paypal account 

When i choose app to pay nothing happen i could download free apps 

So? 

 

Retired
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: i can not have access to pay apps !

What version of App World are you using? 

 

To clarify - when you select the method for payment you are unable to tap any option? 

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



New Contributor
lepenseurfou
Posts: 3
Registered: ‎06-11-2012
My Device: palybook 64 Go

Re: i can not have access to pay apps !

I had upgrade m'y tablet so it is pu to date I tap on payement method and then it has work end but after 1 i could not anymore change thé method payement means that of i tap on it nothing happen 2 wehnelt i sélect an app in app world nothing happen when i tap on buy but i could dos local free App Thank you