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BlackBerry® PlayBook™

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Contributor
engYehia
Posts: 32
Registered: ‎07-18-2012
My Device: playbook tablet

installing os

is there any way to install os without desktop manager ?

Guru III
knottyrope
Posts: 30,781
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

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Re: installing os

updates are supported via wifi but if wiping a tablet, you need to reinstall teh OS with a PC to get all default apps back

 




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Developer
cas118
Posts: 863
Registered: ‎10-27-2010
My Device: Z30 / PlayBook 64GB

Re: installing os

I thought the defualt apps load as a regional apps download after the reinstallation?

 

Of course, I'm talking a security wipe here. As Knotty says, you need to use Desktop Manager to completely reinstall the OS from scratch and then use the debrick procedure.


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Contributor
engYehia
Posts: 32
Registered: ‎07-18-2012
My Device: playbook tablet

Re: installing os

i installed the software using desktop manager twice now , and it still stucked at "connect to wifi" screen after choosing language. it can't find the network automatically or manually .:No:

Developer
cas118
Posts: 863
Registered: ‎10-27-2010
My Device: Z30 / PlayBook 64GB

Re: installing os

So does it work with a friend's wifi or a hotspot?

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Contributor
engYehia
Posts: 32
Registered: ‎07-18-2012
My Device: playbook tablet

Re: installing os

can't find any network !!!

Developer
cas118
Posts: 863
Registered: ‎10-27-2010
My Device: Z30 / PlayBook 64GB

Re: installing os

At this point I'd suggest giving BlackBerry Support a call.

Visit http://support.blackberry.com and follow the PlayBook link - you'll then have a phone number you can call. Hopefully they can get you sorted.

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Contributor
engYehia
Posts: 32
Registered: ‎07-18-2012
My Device: playbook tablet

Re: installing os

i am from egypt and i can't call them :smileyhappy:

Developer
cas118
Posts: 863
Registered: ‎10-27-2010
My Device: Z30 / PlayBook 64GB

Re: installing os

Ah, OK.

Well let's double-check. You say that you have reloaded the OS twice by using Desktop Manager? It that the debrick method?

A quick thing you can try is to hold down the power button and volume buttons together. This should do a 'hard' reset. Maybe that will fix it.

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Contributor
engYehia
Posts: 32
Registered: ‎07-18-2012
My Device: playbook tablet

Re: installing os

still can't detect any network from the six in the building !!