BlackBerry® PlayBook™

[abusmatt]

hi i purchased my new pb64gb and i could not make inital setup its giving me error code 3000,2011,2023. all tis is making me crazy more over i called your call center support and thy dont know how to help even. bad service worst exp!!!!!

[aandras]

First welcome to the forums. Prior to posting search the forums. Look at these threads in this search to find your answer. http://supportforums.blackberry.com/t5/forums/searchpage/tab/message?filter=location&location=forum-...

Next call support again that is RIM support and get a different person. They are very good. Unlike what you are saying. Seems like you went to a local support person like at best buy.

[abusmatt]

how can i reset the pb i did with pressing - &+ buttons nothing happened trying to do with my pc msg pops up plz complete the initial setup. plz Help

[aandras]

Hold the power + and - buttons all at the same time for 15 to 20 seconds.

[abusmatt]

hi thanks 4 ur reply but it didnt work so i had to use my old school ethnics at-last Alhamdulilah it works now

[rjhaynabs]

hi, just wanna ask how you fix error 2023 on your blackberry playbook.. thanks and hope for your reply..