10-17-2012 06:12 PM
my playbook froze and wouldnt restart so i did all the tips from reset and charging it. i finally got it to start back up but now when i try to go to settings or file manager it just gives me a dark screen. also the keyboard wont come up on anything. any ideas?
10-17-2012 06:40 PM
I'd try restarting it again, hold down the power button for 20 seconds.
10-17-2012 08:18 PM
Will desktop manager recognize it? If so, back it up without the applications (you can get those back in app world) and then select update and it will reload/repair your OS, OR do the hard reset of power button, and both up and down volume buttons at the same time. hold down for about 5 or 10 seconds