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BlackBerry® PlayBook™

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New Contributor
camvox
Posts: 2
Registered: ‎11-15-2012
My Device: playbook
My Carrier: orange

need my serial number

hi there. i recently bought and lost my playbook after registering with blackberry ID. does blackberry online database store the serial number so i can try and trace it? i had to do a restore on my comp so info not on there now. 

i have reported to lost property of london transport but thay need serial number to let me know if they have it. can blackberry provide it or advise me how to? i bought it at PC World in Fulham, London, uk. i had it insured against damage but sadly not theft. please let me know if you can help.
many thanks and kind regards, 
paul
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JSanders
Posts: 82,539
Likes: 22,619
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: need my serial number

Does PCWorld have a record of the SN from the sale?




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Guru III
knottyrope
Posts: 29,671
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

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Re: need my serial number

did you ever video chat with anyone? possible they have your PIN of the playbook in address book.

 




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JSanders
Posts: 82,539
Likes: 22,619
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: need my serial number

They will likely require the 12-digit serial number printed on the bottom edge panel of the device, not the PIN.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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Super Contributor
TroyTempest
Posts: 367
Registered: ‎09-22-2012
My Device: Playbook 32
My Carrier: 3

Re: need my serial number

[ Edited ]

Yes, but someone else with a playbook could videochat it and see who answers! Could even call the blackberry ID if it's not been reset (if it's switched on of course)

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