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BlackBerry® PlayBook™

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New Contributor
ferp33
Posts: 3
Registered: ‎10-03-2012
My Device: Tablet 64 G

network issues

I'm having trouble connecting to my network.   I put in the password and it says authentication timed out. Please check your password and try again.  I know I have put in the correct password as I have the password showing when I type it in.  Has anyone else experienced this problem?

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Guru I
John_Clark
Posts: 15,998
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917

Re: network issues

I've seen it before. A reboot has fixed it for me in the past.
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New Contributor
ferp33
Posts: 3
Registered: ‎10-03-2012
My Device: Tablet 64 G

Re: network issues

thanks, I tried to reboot but it didn't help.  When I enter my password, It will try to connect three times and then the message will say unable to connect (my network name) failed to connect to the network.  Please check your password and try again.

Please use plain text.
Trusted Contributor
gumnutninja
Posts: 167
Registered: ‎05-03-2012
My Device: playbook

Re: network issues

I had a lot of connection troubles when the wifi router was set to 802.11g/n and had to change it to "g only" (this is due an issue with certain security protocols on older routers not being compatible with a particular security standard that PB uses on newer ones). The other problem had to do with the channel - we had a lot of devices connecting and, if memory serves, I think the time-out problem I had on the PB was related to that - PB would connect, get kicked off if my phone rang, and have trouble reconnecting.

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